Terms and Conditions
Privacy Policy for Kiddie Roots
Last updated: February 19, 2025
This Privacy Policy describes how Kiddie Roots (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our website (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect in accordance with this policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information that we collect and use depends on how you interact with us.
In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with the Site and use our Services. The term "personal information" refers to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
When you use the Services, you may provide us with the following personal information:
- Contact details: Your name and email address.
- Order information: Your name, email address, and payment information (e.g., credit or debit card details) when purchasing products on our Site.
- Customer support information: Information you choose to include in communications with us, such as when sending a message through the Services.
Some features of the Services may require you to directly provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This can include device and browser information, your IP address, and other interaction details, which we collect using technologies like cookies and similar tracking tools.
Information We Obtain from Third Parties
We may collect information about you from third parties, including payment processors who process your payment information (such as credit or debit card details) to fulfill your purchases.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing Products and Services: To process payments, fulfill your orders, and send notifications related to your account or purchases.
- Marketing and Advertising: To send you promotional emails, ads, and other marketing communications related to our products. You may opt-out of such communications at any time.
- Security and Fraud Prevention: To detect, investigate, or prevent fraudulent activities.
- Improving Our Services: To communicate with you, provide customer support, and improve our Services.
Cookies
Like many websites, we use cookies on our Site to enhance your experience and track your preferences. You can modify your browser settings to reject cookies, but doing so may affect how certain features of our Site work.
For more details about how we use cookies, please refer to our cookie policy on the Site.
How We Disclose Your Personal Information
We may disclose your personal information to third parties in certain circumstances, including:
- Service Providers: Third-party vendors who assist with payment processing, data analytics, customer support, and other services related to our Site.
- Legal Requirements: If required by law, we may disclose your information in response to legal requests, such as subpoenas or government investigations.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, please contact us at kiddieroots@gmail.com to request the deletion of such data.
Security and Retention of Your Information
We take reasonable measures to protect your personal information, but please note that no method of transmission over the Internet or method of electronic storage is completely secure. We recommend that you do not share sensitive information over insecure channels.
We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Deletion: You may request the deletion of your personal information.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-out of Marketing Communications: You can opt-out of receiving marketing emails at any time.
To exercise these rights, please contact us at kiddieroots@gmail.com.
Complaints
If you have any complaints about how we handle your personal information, please contact us at kiddieroots@gmail.com. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Contact
For any questions about this Privacy Policy or your personal information, please contact us:
Email: kiddieroots@gmail.com
By using the Site or Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Refund Policy
Due to the nature of the product, we DO NOT OFFER ANY REFUNDS. If you have any concerns, feel free to contact us at kiddieroots@gmail.com at any time. We'll get back to you in less than 24 hours. 😊